Police
If you are unlucky enough to be the victim of a crime, you should report the incident as soon as possible at the nearest police station or comisaria. If you report a crime you will be asked to make a denuncia, an official statement, which is essential if you wish to make an insurance claim.
There are four types of police in Barcelona, Policia Nacional, Policia Municipal, and Guardia Civil, and the Mossos d'Esquadra. In an emergency all of the police forces will help, although there is a distincion between their jurisdiction and duties.
Policia Municipal
Tel: 092
Wear navy and pale blue uniforms. Their jurisdiction is in towns and cities, and they deal with minor matters such as parking and traffic offences.
Policia Nacional
Tel: 091
Wear blue uniform. They cover bigger towns and cities and man most of the police stations or comisarias.
Guardia Civil
Tel: 062
Wear green uniforms and are heavily armed. Only serious crimes should be reported to the Guardia or you are likely to be given the impression, you are wasting their time.
Mossos d'Esquadra
Tel: 93 300 2296
Wear navy and light blue uniforms with red trim. The Catalan goverment's police force. Perform similar role as the Policia Nacional.
Ambulance
Tel: 061
Fire service
Tel: 080
Emergency numbers to notify loss of credit cards and travellers cheques:
Credit Cards
Abbey National
Tel: (0044) 1908 344 900
American Express
Tel: 91 572 0320
Bank of Scotland
Tel: (0044) 1383 628 410
Barclaycard
Tel: (0044) 1604 230 230
Diner's Club
Tel: 91 701 5900
Girobank
Tel: (0044) 1514 721 110
Halifax
Tel: (0044) 8457 203 099
HSBC
Tel: (0044) 1142 422 047
Lloyds TSB
Tel: (0044) 1702 278 270
MasterCard/Eurocard
Tel: 900 971 231
National Irish
Tel: (0044) 990 168 654
Natwest
Tel: (0044) 113 277 8899
Visa
Tel: 900 97 44 45/900 99 12 16<
Travellers Cheques
AmEx
Tel: 900 99 44 26
Citicorp
Tel: (0044) 2079 824 040
Thomas Cook
Tel: (0044) 0800 622 101
Lost property
Airport
Tel: 93 298 3838, or ask at the aviacion civil office in relevant terminal.
RENFE rail network
Atencion al Viajero desk or at the Jefe de Estacion's office at the main station nearest to where your property has gone astray.
Public transport
Servei de Troballes, c/Cuitat 9, tel: 93 402 3161
